Terms of Service
Last updated: February 2026
1. Agreement to terms
By accessing or using the Filtered. website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site or purchase our products. We may update these terms from time to time; the “Last updated” date at the top of this page will reflect any changes. Continued use after changes constitutes acceptance.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding contract to use our services or place an order. By placing an order, you represent that you meet these requirements.
3. Use of the service
You may use our website for lawful purposes only. You must not use the site in any way that breaches applicable laws, infringes the rights of others, or restricts or inhibits their use of the site. Prohibited conduct includes transmitting harmful code, attempting to gain unauthorised access to our systems or data, or using the site for any fraudulent purpose. We reserve the right to refuse service, terminate access, or cancel orders at our discretion.
4. Products and orders
All product descriptions, images, and prices are subject to change without notice. We strive to display our products accurately but do not warrant that descriptions or other content are error-free. We reserve the right to limit quantities, correct pricing or other errors, and to discontinue products. Order acceptance and the formation of a contract are subject to our confirmation. We will notify you if we cannot fulfil an order.
5. Payment and pricing
Prices are displayed in British Pounds (GBP) and include VAT where applicable. Payment is due at the time of order. We accept payment methods displayed at checkout. You are responsible for providing accurate payment and billing information. In the event of payment failure, we may cancel the order or suspend delivery.
6. Shipping and delivery
Delivery times are estimates and not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier. We are not liable for delays caused by the carrier or events outside our reasonable control. For full details on shipping options and times, see our Shipping & Returns page.
7. Returns and refunds
We offer a 30-day returns policy for unopened products in resaleable condition. Please see our Shipping & Returns page for instructions. Refunds will be processed to the original payment method within a reasonable time after we receive the returned goods. We may refuse returns that do not meet our policy.
8. Intellectual property
All content on this site—including text, images, logos, and design—is owned by Filtered. or its licensors and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or use our content for commercial purposes without our prior written consent.
9. Limitation of liability
To the fullest extent permitted by law, Filtered. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products. Our total liability for any claim shall not exceed the amount you paid for the relevant order. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
10. Governing law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact
For questions about these terms, please contact us via our contact page or at the email or address provided there.